The Counter / Terms of Service

Terms of Service.

Effective · September 1, 2025
These Terms of Service govern your use of the website operated by MLI Parking Services LLC ("the Company," "we," "us"), 9931 Lurline Ave, Apt 107, Chatsworth, CA 91311, United States, and the general conditions of the services we provide across our desks. By accessing this website or engaging our services, you agree to these terms.

1. Nature of This Website

This website is provided for general informational purposes — describing our desks, services, and how to reach the counter. It does not constitute a real-time availability board or a booking confirmation. A service engagement is formed only when the Company confirms intake, schedules the service, or issues a stub.

2. Services Generally

Each desk operates under its own intake terms appropriate to the service. Quotes and rates are provided before work begins. The Company may decline any service it cannot perform safely, lawfully, or to standard.

2.1 Pet Services

Animal boarding, grooming, sitting, walking, and training services are subject to pet intake requirements — including vaccination records, temperament disclosure, and emergency contact authorization. The customer is responsible for disclosing behavioral or health conditions. Animals not collected within the agreed period may be handled per applicable law, including assessment of boarding charges.

2.2 Photofinishing

Film developing and photofinishing services are performed with reasonable care. The customer represents they own or are authorized to process all submitted materials. Liability for film processing is limited to replacement of equivalent unexposed film media and processing charges, except where otherwise stated on the service ticket.

2.3 Parking and Valet

Parking lot, garage, and valet services are subject to the posted terms at each facility. Vehicles are released only against the matching claim stub or valid identification. The Company is not responsible for articles left in vehicles and is not liable for pre-existing damage. Valet liability is subject to posted garage-keeper terms and applicable law.

2.4 Concierge and Personal Services

Concierge, planning, and personal services are performed under the scope agreed at booking. Services requiring third-party vendors (venues, caterers, venues) are coordinated but performed by those vendors under their own terms. Astrology, numerology, and similar offerings are provided for entertainment purposes only.

3. Custody and Claims

Items, animals, vehicles, and materials entrusted to the Company are logged at intake and released only against the matching stub, ticket, or valid identification. The Company is not liable for release made in good faith to the holder of a matching claim ticket. Customers should safeguard their stubs; loss of a stub may delay release pending identity verification.

4. Fees and Payment

Fees for services are posted at the desk or quoted in writing before work begins. Payment is due at pickup or as stated on the service ticket. Late pickup of custody items may incur storage or boarding charges as stated at intake.

5. Intellectual Property

All content on this website — including text, graphics, layout, and design — is the property of MLI Parking Services LLC or its licensors and is protected by copyright. You may view and print pages for personal, non-commercial use. No other reproduction or distribution is permitted without written consent.

6. Acceptable Use of This Website

You agree not to: (a) use the website for any unlawful purpose; (b) submit false or misleading service requests; (c) attempt to gain unauthorized access to any systems or data; (d) interfere with the operation of the website; or (e) submit materials you are not authorized to have processed.

7. Disclaimer of Warranties

This website is provided "as is" and "as available" without warranties of any kind, express or implied. Service descriptions are informational; availability is confirmed at intake. Nothing on this site guarantees a specific outcome for any service.

8. Limitation of Liability

To the maximum extent permitted by law, the Company's aggregate liability arising from or related to this website shall not exceed one hundred dollars. Liability for services is limited to the fees paid for the affected service, or as otherwise stated on the applicable service ticket or posted facility terms. In no event shall the Company be liable for indirect, incidental, consequential, special, or punitive damages.

9. Indemnification

You agree to indemnify and hold harmless MLI Parking Services LLC from claims, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of this website, your submission of materials or animals without authorization or accurate disclosure, or your breach of intake conditions.

10. Third-Party Sites and Vendors

This website may contain links to third-party websites, and our services may involve third-party vendors (venues, labs, equipment). The Company does not endorse and is not responsible for the content, products, or practices of third parties.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from these Terms or use of this website shall be resolved in the state or federal courts located in Los Angeles County, California, and the parties consent to their jurisdiction. Nothing in these Terms limits rights consumers hold under applicable law.

12. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Failure to enforce any right or provision is not a waiver of that right or provision.

13. Changes to These Terms

We may revise these Terms from time to time. The current version will be posted on this page with its effective date. Continued use of the website following a revision constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms should be directed to: